True North Restoration

True North Restoration provides water damage, fire and smoke damage, and mold remediation, as well as additional services (biohazard cleanup, disinfection, asbestos abatement, roofing, reconstruction) for both residential and commercial properties.
Brothers Justin and Raymond Donat founded True North Restoration in 2019, bringing together independent restoration companies united by shared purpose, values, and a collaborative business philosophy. What began as an alliance of like-minded businesses evolved into a formal franchise network by 2020, with six companies officially joining the True North brand by late 2021. The coast-to-coast organization is built on values-driven leadership, mutual support among franchise owners, and an unwavering commitment to helping communities recover from disasters while maintaining the highest standards of quality, safety, and customer service.
WHY True North Restoration?
Comprehensive training program
Customized business plan
Vendor / supplier relationships
Multi-pronged lead generation strategy
Franchisee to franchisee support - in person or via chat
Industry-leading software
24/7 support team
OUR IDEAL FRANCHISEE
Motivated leader with strong communication skills
Relationship-builder who values community and service
Organized and operationally minded
Entrepreneurial with a growth mindset
Team-oriented and collaborative
No restoration experience necessary
AVAILABLE MARKETS
US markets available: See available territories and hot markets Here
Available in Canada: No
International Referrals: Yes
BACKGROUND
Year founded: 2019
Year Franchised: 2021
Number of franchises currently operating: 26 with 31 territories
Number of International franchises currently operating:
Number of corporate owned franchises:
Home Based: Yes
Absentee ownership available: No
Semi-Absentee ownership available: No
Accepting Master Franchisor and Area Developer Referrals: No
Average number of employees required: 1-3
E2 Visa Friendly: No
FINANCIAL DETAILS
Franchise Fee: Single: $49,500
Providing earnings guidance in Item 19 in FDD: Yes
Total investment range: Single Unit: $147,030 to $243,800
Net worth requirement: $250,000
Royalty: 7% of gross revenue
Additional fees:
Financial assistance available: No
VetFran program: Yes
Veterans/Minorities/First Responders Discount? Yes, $5,000 off initial Franchise Fee
SUPPORT & TRAINING PROVIDED
Training and support program details:
Training is both in-person and online. We require owners to have a WRT (Water Restoration Technician) certification that is done through the IICRC as well as ASD (Applied Surface Drying). We also have a 1-week training held in St. Louis, MO to cover all aspects of running a restoration business. New owners will flood and perform a water restoration job on site at the St Louis Corporate Headquarters. Our project management software vendor, Albiware, has a multi-week training program to show them how to effectively navigate their software. Our in-house marketing team will also train new franchisees on some initial online marketing options that will initially spur and scale their business.
Cost for Training: $0
Lodging and airfare included: No
Site Selection Assistance: Yes
Lease Negotiation Assistance: Yes
Mentor following training: Yes
Length of mentoring Franchisee: Ongoing
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